Publication in the Diário da República: Despacho nº 1887/2016 - 05/02/2016
6 ECTS; 3º Ano, 2º Semestre, 60,0 TP + 15,0 OT , Cód. 964035.
Lecturer
- Sílvio Manuel da Rocha Brito (1)(2)
(1) Docente Responsável
(2) Docente que lecciona
Prerequisites
Not applicable
Objectives
Sustainable Development Goals:
8 - Decent Work and Economic Growth:
1. Identify basic concepts related to Occupational Safety, Hygiene, and Health
2. Describe and characterize the main workplace risks and their assessment methods
3. Identify Personal and Collective Protective Equipment
4. Identify Safety Signage
5. Identify general and specific protection measures
6. Investigate the behavior of the human factor in Occupational Safety, Hygiene, and Health (OSH)
Program
1. Definition of the concept of conflict; Levels of analysis and categories of conflict; Factors that generate conflicts; Dynamics of conflict situations; Conflicts as risks and opportunities.
2. Principles of conflict management and resolution; Conflict management styles and their different taxonomies; Obstacles to conflict management; Skills required for constructive conflict management.
3. Definition of negotiation, types and stages, and cognitive and behavioral effectiveness. Strategies and tactics.
4. Nature of mediation, characteristics and types; Advantages and limitations; Models, stages, and factors.
Evaluation Methodology
Continuous assessment: case analysis (60%) and written test (40%). The students who obtain an average of 10 or more will be exempted from the final assessment.
Final assessment consists of a written exam.
Bibliography
- Crespo de Carvalho, J. (2013). Negociação. Lisboa: Sílabo
- Cunha, P. e Leitão, S. (2012). Gestão Construtiva de Conflitos. (Vol. 1). (pp. 1-111). Porto: Edições Universidade Fernando Pessoa
- Cunha, P. e Monteiro, A. (2024). Gestão de Cnflitos nas Organizações. (Vol. 1). (pp. 1-214). Lisboa: PACTOR
- Damasceno Correia, A. (2019). Manual de Estratégia Negocial. (Vol. 1). (pp. 1-317). Lisboa: Lidel
- Damasceno Correia, A. (2019). Manual de Negociação. (pp. 1-317). Lisboa: Lidel
- Kindler, H. (1991). A Gestão Construtiva dos Desacordos. (Vol. 1). (pp. 1-97). Lisboa: Monitor - Edições Para Profissionais
Teaching Method
The theoretical part of the course will be taught through lectures. The practical component will involve analysis of case studies and problem-solving activities.
Software used in class
Whatsapp
Telegram
Office 365
Microsoft Teams
Zoom
