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Gestão de Recursos Humanos

Organizational Behaviour

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Publication in the Diário da República: Despacho n.º 6419/2017, de 24-07-2017

5 ECTS; 1º Ano, 1º Semestre, 15,0 T + 15,0 TP , Cód. 92991.

Lecturer
- Maria Graciete da Purificação Reis Henriques Honrado (1)(2)

(1) Docente Responsável
(2) Docente que lecciona

Prerequisites
Not applicable.

Objectives
Students must understand the role of the individual as an integral element of an organization, the constraints, and the relationships between individuals.
Students must understand the importance of the strategic component of human resources, in terms of studying behavioral variables.

Program
Chapter I - Organizations
1.1. Nature, scope and objectives of Organizational Behavior.
1.2. Evolution of organizational theories.
1.3. Organizational structure and design.
1.4. Welcome and integration of employees.
1.5. Organizational culture.
Chapter II - New foundations of behavior
2.1. Variables that enhance workers' flexibility in the face of changes - management
of generations.
2.2. Organizational change process.
2.3. Managing healthy work environments vs. management of toxic work environments.
2.4. Organizational communication.
Chapter III - Emotional intelligence and its impact on globalization
3.1. Importance of emotions in behavior.
3.2. Assess the impact of globalization on human capital.
Chapter IV - Motivation process vs. frustration
4.1. Conceptualization of the motivation process.
4.2. Motivation and frustration.
4.3. Typologies: physiological, social and cognitive reasons.
Chapter V - Job satisfaction
5.1. Conceptualization of the satisfaction process.
5.2. Antecedents of satisfaction.
5.3. Consequences of satisfaction.
Chapter VI - Stress at work
6.1. Conceptualization of the stress process at work.
6.2. Causes of stress.
6.3. Consequences of stress: burnout.
Chapter VII - Work teams in organizations
7.1. Types and characteristics of groups.
7.2. Work teams and teamwork.
Chapter VIII - Leadership
8.1. Evolution of leadership theories.
8.2. Female leadership and entrepreneurship.
8.3. Power, control and conflict.
Chapter IX - Trends in Human Capital Management

Evaluation Methodology
Periodic assessment: written tests (50%) and work carried out in class (50%).
Students whose average grade is equal to or greater than 10 are approved and exempt from the exam.
Exam Times: written test (100%).

Bibliography
- Carvalho Ferreira, J. e Neves, J. e Caetano, A. (2011). Manual de Psicossociologia das Organizações. Lisboa: Escolar Editora
- Charan, R. e Barton, D. (2020). HBR 10 Artigos Essenciais - Reinventar os RH. Lisboa: Actual Editora
- Lawley, S. e King, D. (2022). Organizational Behaviour. USA: Oxford University Press
- Neves, P. e Campos e Cunha, R. e Cabral-Cardoso, C. e Pina e Cunha, M. e Rego, A. (2016). Manual de Comportamento Organizacional e Gestão. Lisboa: Editora RH
- Randall, R. e Arnold, J. (2010). Work Psychology: Understanding human behaviour in the workplace. London: Prentice Hall
- Rodrigues, F. (2023). Como Gerir Pessoas. (Vol. 1). Lisboa: Editorial Presença

Teaching Method
Theoretical classes where the themes of the syllabus are exposed, complemented by practical classes, where the same themes are discussed using practical case studies, for a better understanding of the business reality.

Software used in class
Not applicable.

 

 

 


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