Publication in the Diário da República: Despacho nº 1887/2016 - 05/02/2016
5 ECTS; 2º Ano, 1º Semestre, 60,0 TP + 15,0 OT , Cód. 964044.
Lecturer
- Cristina Maria Mendes Andrade (1)(2)
(1) Docente Responsável
(2) Docente que lecciona
Prerequisites
Not applicable
Objectives
On completion of this module the students should have acquired the basics of:
1. processes and process management
2 . planning and network-based project management
3. optimization processes
4. Microsoft Project
Program
1. Introduction to processes and process management
2. Concepts of management and process management structures
3. Process management and value chain
4. Optimization processes
Evaluation Methodology
Continuous assessment: Closed-book test covering all subject matters taught (60%, min. 6/20), 1 mandatory project (30%) + 1 mandatory group project (10%). Final assessment: Written test (70%, min. 6/20)and practical assignment (30%).
Bibliography
- Da Silva, L. (2015). Gestão e Melhoria de Processos. Conceitos, Técnicas e Ferramentas. (pp. 1-152). Rio de Janeiro, Brasil: Brasport Livros e Multimídia Lda, ISBN: 9788574527499.
- Palvarini, B. e Quezado, C. (2013). Gestão de Processos voltada para resultados. (pp. 1-130). Brasil: eBook Kindle
- Prado, D. (2015). PERT/CPM (Gerenciamento de Projetos). (Vol. 4). (pp. 1-1). Brasil: Falconi, eBook Kindle, ISBN: 978-85-98254-73-9.
- Silva, M. (2014). Microsoft Project 2013. (pp. 1-416). Brasil: Edições FCA, ISBN 978-972-722-783-9.
Teaching Method
Lectures focusing on theoretical, abstract aspects and its application. Practical sessions focus on individual problem-solving using Microsoft Project.
Software used in class
