Publication in the Diário da República: Plano 4 - 2010/2011
5 ECTS; 3º Ano, 1º Semestre, 30,0 T + 30,0 TP , Cód. 925054.
Lecturer
- Hélder da Corte Pestana (2)
(1) Docente Responsável
(2) Docente que lecciona
Prerequisites
Not applicable.
Objectives
The students should become familiar with the standards and methods to implement quality systems as applied to information and communication technologies.
Program
1. Concepts of ICT quality assurance
2. Classification of information systems
3. Quality standards
4. Quality of data services and systems
Evaluation Methodology
Fieldwork 1 (30%)
Fieldwork 2 (30%)
Final project (40%)
Bibliography
- Bank, J. (2000). Gestão da Qualidade Total. Portugal: CETOP
- Vliet, H. (2000). Software Engineering Principles and Practice . EUA: John Wiley & Sons
- Managing the Crises in Data Processing.(1979, 0 de ---). Harvard Business Review,
- Managing the Four Stages of EDP Growth.(1974, 0 de ---). Harvard Business Review,
Teaching Method
Lectures and tutorials supported by problem solving and assessed coursework.
Software used in class
