Publication in the Diário da República: Despacho nº 1469/2007
4.5 ECTS; 3º Ano, 1º Semestre, 30,0 T + 30,0 TP + 4,50 OT , Cód. 912337.
Lecturer
- António Jorge Martins de Araújo Gomes (2)
(1) Docente Responsável
(2) Docente que lecciona
Prerequisites
Not applicable
Objectives
The students should have learned the necessary concepts to implement a quality system and promote the accreditation of laboratories.
Program
Quality
Certification Systems
Non-destructive tests
Quality management
Organisation of the quality function Quality assurance
Seven traditional tools
New quality tools
Implementation of a quality system
Quality audit
Quality management vs certification
Laboratory accreditation
Total quality
Excellence Models
Management of change
Evaluation Methodology
Individual assignments to be presented at the end of semester.
Bibliography
Teaching Method
Lectures supported by case study analysis and debate.
Software used in class
N/A
