Publication in the Diário da República: Despacho n.º 8060/2020 - 19/08/2020
6 ECTS; 2º Ano, 1º Semestre, 42,0 TP , Cód. 314115.
Lecturer
- Paula Alexandra Lourenço dos Santos (1)
(1) Docente Responsável
(2) Docente que lecciona
Prerequisites
Objectives
Deepening the theoretical and practical understanding of the Facility Management;
2 - Understand the most important aspects about the phases of the development process of Facility Management; 3 - Apply the main techniques of services analysis and evaluation ;
4 - Understanding the role of the Facility Manager in the context of the company; 5 - Identify the best practices in the management of buildings and estates;
6 - Adapting and using the Facility Management techniques applied in other markets; 7 - Know the current European standards for Facility Management;
8 - Develop a plan of Facility Management.
Program
1 - Concepts of Facility Management and Asset Management
Why FM ? - How does appears and what advantages introduces to the market Information management and reporting at different levels of responsibility Hiring based on service and performance indicators
2 - Integrated Management of Assets and Services Hiring services - monitoring and evaluation of providers Contracting services based on models of variable remuneration
Integrated service management based on process , targets and indicators Process automation and access to updated information online , just- in-time Space management - planning , design and rational use
Project management and works - Programming , implementation and monitoring
3 - Operations and Maintenance Evaluation of requirements
Manage / Supervise operations and maintenance of buildings , equipment systems Manage / Supervise user services
Selecting the best resources for the provision of services
Evaluation Methodology
Bibliography
Teaching Method
Software used in class
