Publication in the Diário da República: Aviso n.º 12718/2016 - 19/10/2016
4 ECTS; 1º Ano, 1º Semestre, 45,0 TP , Cód. 62003.
Lecturer
(1) Docente Responsável
(2) Docente que lecciona
Prerequisites
NA
Objectives
The students should know how to: apply competences in communicative situations in the specific area of the Web and Mobile devices; use the interpretation capacity and written production, using the English language in a fluent way; recognise and use the specific vocabulary.
Program
1. Multimedia, Web and Mobile Devices
Companies and their internal organization
Job descriptions and goals
Recruitment and selection
2. Communication in the company
Telephone communication
Emailing and follow-up
3. External Communication
Giving a presentation; giving a Pitch presentation
Dealing with different kinds of clients
Dealing with complaints
Negotiating
Discussing terms and conditions
Starting and ending a negotiation
4. Specific concepts of the sector
Evaluation Methodology
Continuous Evaluation: Test 50%
Project 15%
Oral Presentation - 25%
Participation - 10%
Bibliography
- Fabré, E. e Esteras, S. (2007). Professional English in Use ICT. (Vol. 1). (pp. 12-59). Cambridge: Cambridge University Press
- Glendinning, E. e McEwan, J. (2007). Oxford English for Information Technology. (Vol. 1). (pp. 7-49). Oxford: Oxford University Press
- Glendinning, E. (2007). Oxford English for Careers - Technology 1. (Vol. 1). (pp. 51-65). Oxford: Oxford University Press
- Glendinning, E. (2008). Oxford English for Careers - Technology 2. (Vol. 2). (pp. 52-65). Oxford: Oxford University Press
Teaching Method
Theoretical and pratical lessons that develop the competences and understanding in oral and written through analyses of multimedia documents and others.
Software used in class
NA
