Publication in the Diário da República: Despacho nº 14880/2013 de 15/11/2013
4 ECTS; 3º Ano, 1º Semestre, 15,0 T + 30,0 TP , Cód. 964165.
Lecturer
- Eunice Ferreira Ramos Lopes (1)
- Sónia Carla Fidalgo Pais (2)
(1) Docente Responsável
(2) Docente que lecciona
Prerequisites
Not applicable
Objectives
Students should acquire knowledge about tourism organizations management, associated running tools and available business models.
Program
1. Organizations 2. Management 3. Administration 4. Operations 5. Planning 6. Tourism Organizations management 7. Business Models
Evaluation Methodology
Ongoing assessment (30%) Final test (70%)
Bibliography
- Abranja, N. (2019). Gestão do Alojamento, Receção e Housekeeping. Lisboa: Lidel
- Costa, R. (2012). Introdução à Gestão Hoteleira. Lisboa: Lidel
- Costa, R. (2015). Gestão comercial Hoteleira, . Lisboa: Lidel
- Miller, A. (2016). Hotel Operations Management. Pearson Education: Pearson Education
Teaching Method
ME1 - theoretical-practical lessons: Active participation of students and practical exercises. ME2 - Tutorial support: Problem-solving.
Software used in class
See e-learning
