Publication in the Diário da República: Despacho nº 1887/2016 - 05/02/2016
6 ECTS; 3º Ano, 2º Semestre, 60,0 TP + 15,0 OT , Cód. 964035.
Lecturer
- Sílvio Manuel da Rocha Brito (1)(2)
(1) Docente Responsável
(2) Docente que lecciona
Prerequisites
Not applicable
Objectives
Analyse conflict and its management for peaceful resolution of disputes.
Analyse conflict and draft relevant regulations.
Develop and promote ways of preventing conflict in organizations.
Solve conflicts in a constructive manner.
Program
1. Conflict.
2. Constructive management of conflicts.
3. Negotiation.
4. Mediation.
Evaluation Methodology
Continuous assessment: case studies (60%) and written test (40%).
Exam-based assessment: written test.
An average mark of 10/20 exempts students from taking the exam.
Bibliography
- Crespo de Carvalho, J. (2013). Negociação. Lisboa: Sílabo
- Cunha, P. e Leitão, S. (2012). Gestão Construtiva de Conflitos. (Vol. 1). (pp. 1-111). Porto: Edições Universidade Fernando Pessoa
- Damasceno Correia, A. (2019). Manual de Negociação. (pp. 1-316). Lisboa: Lidel
- Kindler, H. (1991). A Gestão Construtiva dos Desacordos. (Vol. 1). (pp. 1-97). Lisboa: Monitor - Edições Para Profissionais
Teaching Method
Lectures focused on case analysis and discussion.
Software used in class
