Publication in the Diário da República: Plano 4 - 2010/2011
5.5 ECTS; 3º Ano, 2º Semestre, 30,0 TP + 30,0 TC , Cód. 9250101.
Lecturer
(1) Docente Responsável
(2) Docente que lecciona
Prerequisites
Not applicable.
Objectives
The students should acquire concepts related with performance management and balanced scorecard.
They should be able to identify the KIPs of an organisation, the key vectors for the construction of control and analysis models.
Program
I ? Concepts of Balanced Socecard their organisational impact.
II ? How to apply the Balanced Scorecard to different organisations.
III ? Methodologies for the implementation of a Balanced Scorecard.
IV - Methodologies for adding value to an organisation with a Balanced Scorecard.
V - Balanced Scorecard tools
Evaluation Methodology
Test and final assignment
Bibliography
Teaching Method
Lectures and tutorials
Software used in class
