Publication in the Diário da República: Despacho n.º 6419/2017, de 24-07-2017
6 ECTS; 1º Ano, 1º Semestre, 20,0 T + 20,0 TP , Cód. 92993.
Lecturer
(1) Docente Responsável
(2) Docente que lecciona
Prerequisites
Not applicable.
Objectives
Identify the different approaches to organizational diagnosis.
Describe the phases of the diagnostic process and the possible levels of participation of the client.
Apply the most commonly used diagnostic methods and techniques in an organizational context.
Outline intervention strategies.
Program
I The context of social and organizational diagnosis.
1. Nature and values of consulting in diagnosis of change and development.
2. Roles and responsibilities in consulting.
3. Levels and diagnostic models.
II The context of intervention in organizations.
1. Preparation and hiring.
2. The process of diagnosis: objectives, design, implementation, collection and analysis of information needs and preparation for change.
3. Design and interventional practice: Objectives, plan, and intervention devices: methods, techniques and resources. Levels of individual, group, organizational, institutional intervention.
4. Specific techniques for each level of intervention and integrative techniques. Evaluation of the intervention. Ethical principles in social and organizational diagnosis and intervention
5. Transition in the organization.
III Impact of the intervention on employees.
1. Restructuring at work.
2. Strategic role of employees.
3. Retention of employees.
4. Employee skills for organizational change.
5. Implications for employees.
Evaluation Methodology
Continuous evaluation:
1. A study of a real case, in order to enable a diagnosis to be made to a specific organization.
2. The accomplishment of a scientific article within the subjects focused on the programmatic contents.
Bibliography
- Cameron, E. (2016). Making Sense of Change Management. London, England: Kogan Page
- Hodges, J. (2016). Managing and Leading People through Organizational Change. London, England: Kogan Page
- Hodges, J. (2017). Consultancy, Organizational Development and Change. London, England: Kogan Page
- Stokes, P. e Moore, N. (2016). Organizational Management. London, England: Kogan Page
Teaching Method
Based on the interrogative method and the discussion of case studies.
Software used in class
Not applicabe.
