Publication in the Diário da República: RCC 01/04/2011 [DR.7678/2011 26.05.2011]
5 ECTS; 3º Ano, 1º Semestre, 30,0 T + 45,0 PL , Cód. 9152221.
Lecturer
- Inês Pereira de Almeida de Bettencourt da Câmara (2)
(1) Docente Responsável
(2) Docente que lecciona
Prerequisites
Not applicable.
Objectives
t the end of the semester, the student should be able to:
- Explain the communication principles;
- Prepare corporate communications (internal, institutional and commercial);
- Prepare a communication plan;
- Provide assistance in communication issues;
- Apply negotiation techniques
Program
- The communication process;
- The psychosociology of communication.
- Corporate Communications (internal, institutional and commercial);
- The communication plan;
- Communication advisory;
- Business negotiation: objectives and techniques.
Evaluation Methodology
Teamwork
Individual work
Examination
Final exam for the students who did not obtain a minimum mark of 10/20.
Bibliography
- CASTRO, J. (2005). Comunicação de Marketing. Lisboa: Sílabo
- Carvalho, J. (2008). Negociação. Lisboa: Sílabo
- DIONÍSIO, P. (2009). Mercator. Lisboa: Publicações Dom Quixote
- SIMÕES, E. (2008). Negociação nas Organizações - Contextos Sociais e Processos Psicológicos. Lisboa: Editora RH
Teaching Method
Lectures supported by audiovisual resources, role-playing and simulation
Software used in class
