Publication in the Diário da República: RCC 01/04/2011 [DR.7678/2011 26.05.2011]
5 ECTS; 3º Ano, 1º Semestre, 30,0 T + 45,0 PL , Cód. 9152121.
Lecturer
- Inês Pereira de Almeida de Bettencourt da Câmara (2)
(1) Docente Responsável
(2) Docente que lecciona
Prerequisites
Not applicable.
Objectives
At the end of the semester, the student should be able to:
- Explain the communication principles;
- Prepare corporate communications (internal, institutional and commercial);
- Prepare a communication plan;
- Provide assistance in communication issues;
- Apply negotiation techniques
Program
- The communication process;
- The psychosociology of communication.
- Corporate Communications (internal, institutional and commercial);
- The communication plan;
- Communication advisory;
- Business negotiation: objectives and techniques.
Evaluation Methodology
Teamwork
Individual work
Exam
Final exam for the students who did not obtain a minimum mark of 10/20.
Bibliography
- CASTRO, J. (2005). Comunicação de Marketing. Lisboa: Sílabo
- Carvalho, J. (2008). Negociação. Lisboa: Sílabo
- DIONÍSIO, P. (2009). Mercator. Lisboa: Publicações Dom Quixote
- SIMÕES, E. (2008). Negociação nas Organizações - Contextos Sociais e Processos Psicológicos. Lisboa: Editora RH
Teaching Method
Lectures supported by audiovisual resources, role-playing and simulation.
Software used in class
